Privacy Policy

NestLetters values your privacy and understands the deeply personal nature of the letters, memories, and messages shared through our platform. This Privacy Policy explains how we collect, use, store, and protect your information when you use NestLetters.

By using NestLetters, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.

We are committed to treating your information with care, respect, and transparency.

1. Information We Collect

We collect information that you voluntarily provide when creating an account, writing letters, scheduling deliveries, or interacting with our platform.

Information may include:

• Your name and email address.
• Account login credentials.
• The content of letters, messages, and notes you create.
• Photos, videos, voice recordings, or attachments you upload.
• Scheduled delivery dates and recipient details.
• Payment and billing information when applicable.
• Technical information such as browser type, device, and IP address.

2. How We Use Your Information

We use your information to provide, improve, and maintain the NestLetters platform and related services.

This may include:

• Creating and managing your account.
• Storing and delivering scheduled future letters.
• Sending important account or delivery notifications.
• Providing customer support.
• Improving platform functionality and user experience.
• Preventing fraud, abuse, or unauthorized activity.
• Complying with legal obligations when necessary.

We do not sell your personal information or letter content to advertisers or third parties.

3. Your Letters & Private Content

We understand that many letters created on NestLetters contain deeply personal emotions, memories, and private thoughts.

Your letters, uploaded files, and scheduled messages remain private and are only accessible according to your account permissions and delivery settings.

We do not publicly publish or intentionally access your private letters unless required for security, technical support, legal compliance, or to prevent abuse of the platform.

4. Data Storage & Security

We implement reasonable technical and organizational security measures to help protect your information against unauthorized access, misuse, loss, or disclosure.

Security measures may include:

• Secure encrypted connections (HTTPS).
• Protected account authentication systems.
• Restricted access to sensitive information.
• Secure third-party hosting infrastructure.

While we strive to protect your information, no online service can guarantee absolute security. Users are encouraged to maintain strong passwords and protect their account credentials.

5. Cookies & Analytics

NestLetters may use cookies and analytics tools to improve website performance and understand how visitors interact with the platform.

Cookies may help us:

• Remember user preferences.
• Improve website functionality.
• Analyze website traffic and usage trends.
• Enhance performance and user experience.

You may disable cookies through your browser settings, although some parts of the platform may not function properly.

6. Third-Party Services

We may work with trusted third-party providers to operate essential parts of the platform, including:

• Payment processors.
• Email delivery services.
• Cloud hosting providers.
• Analytics and performance monitoring tools.

These providers only receive the information necessary to perform their services and are expected to handle your data responsibly.

7. Your Rights & Choices

Depending on your location and applicable laws, you may have rights related to your personal data, including the ability to:

• Access your personal information.
• Update or correct account information.
• Delete your account or stored content.
• Request information about how your data is used.
• Withdraw consent where applicable.

To request account or data-related assistance, please contact us using the information below.

8. Children’s Privacy

NestLetters is not intended for children under the age required by applicable laws in their region without parental consent. We do not knowingly collect personal information from children without proper authorization.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, legal requirements, or operational practices. Updated versions will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us: